Connect regulatory obligations to AI services, accountable owners, controls and evidence. Give operations, risk and technology teams a shared view of how AI is governed.
Inside Liquid Learn · Service mapping with example data.
Two starting points · One governance record
Start with the obligation. Or start with the work.
Build your service record from the requirements you need to address or the AI activity already in operation. Both approaches connect accountable owners, controls, evidence and review.
Top down · Start with requirements
Turn obligations into service-level governance.
Bring configured regulatory sources and organizational policies into the review. Your team confirms which requirements apply, identifies the AI services in scope and connects each service to owners, controls and supporting evidence.
Identify sources and review obligations.
Connect requirements to the services and people affected.
Bring operating activity into the governance record.
Map how a service uses AI: the people, systems, data movements and model providers involved. Identify human oversight and use available metering to understand activity, then review that service against the requirements that matter.
Map AI services, dependencies and recorded activity.
Identify owners, human decisions and evidence gaps.
Connect the service to requirements and risk review.
An illustrative workflow for a customer support assistant. Your team assesses which obligations apply, chooses the controls and validates the evidence.
01
Regulatory obligation
Identify a requirement for your team to assess.
02
AI service
Map the service, its intended use and data boundaries.
03
Accountable owner
Name the person responsible for the decision.
04
Control
Document a safeguard or human review step.
05
Evidence
Reference the records that support your review.
06
Review
Keep the service version, reviewer and decision together.
Explore the EU AI Act guide Understand roles and obligations, then document oversight and supporting evidence in the service record.
Explore the US governance guide Scope the jurisdiction and use case, then connect the resulting review to owners, controls and evidence.
The product workspace
Give every governance decision its operating context.
Liquid Learn’s AI governance software connects the service map to review work. See where AI is used, who is responsible and what the record supports.
Service mapping · Systems, data and control points in one operating view.
Review & accountability
Make the review a shared piece of work.
Bring the review owner, scope, linked service flows and approval cycle into one packet. Keep evidence references with the work being reviewed.
Obligations & requirements
Keep the requirement connected to its source.
Organize automatically identified and manually maintained requirements alongside source context and review status. Your team confirms applicability and the action needed.
See regulatory tracking, metering, training and certification tracking, and the full review workflow in a product demo.
AI training rollout & tracking
Bring your AI training rollout into your governance workflow.
Keep team training progress, completion records and certification status connected to the roles and responsibilities they support.
Liquid Learn assignments view · Illustrative learners, course and completion states in the product interface. Select to view full size.
Training in the service context
See completed learning and outstanding work.
For learning and development, HR, AI program, governance and risk owners coordinating learning across an organization.
Review linked requirements and course or assessment items. Use completion records and overdue assignments to focus your team’s follow-up.
Connect the rollout to your policies, approved AI uses and human-oversight responsibilities. Your team decides what learning is appropriate and what follow-up is needed.
Keep certification records in view
For courses with certificates enabled, learners can view completion certificates and verification links. Review these records alongside outstanding assignments and governance evidence.
A completion certificate is a learning record. It does not establish professional accreditation, authorize AI access or certify legal compliance.
01
Identify teams and responsibilities
Set the requirement’s owner role and target relevant job roles or organizational units.
02
Select relevant training
Choose course or assessment items available in your organization’s workspace. Your team validates suitability and external course recognition.
03
Coordinate the rollout
Publish requirements with due dates and target teams or roles. Review the resulting assignments while owners coordinate communications and follow-up.
04
Review completion and gaps
See learner-level items, completed work, in-progress learning and overdue assignments.
05
Retain evidence for review
Use completion records and requirement evidence references in your governance review. Revisit the requirement when duties or approved AI uses change.
Liquid Learn connects the service map to review work. Teams maintain the record as the service and its operating decisions change.
Track regulatory sources and obligations
Ingest configured regulatory sources, retain document and version context, and use automatic obligation extraction and profile-based requirement matching. Review applicability and maintain requirements with their source context.
Which obligations apply to this service, and who needs to review a change?
Map the service that uses AI
Put people, applications, AI steps, data stores and vendor boundaries in one service flow. Make the intended use and the information crossing each boundary clear.
What changes when a new model or vendor enters the service?
Make ownership and oversight visible
Identify owners at the steps they are responsible for. Show human review, approval and escalation alongside AI activity so teams can agree who intervenes and when.
Who can review an output, stop a handoff or take responsibility for an exception?
Connect controls to the work
Record controls and data classifications on service steps and connections. Use that context to discuss safeguards, review requirements and unresolved gaps.
Which control protects this data transfer, and who checks that it works?
Keep a reviewable service record
Bring evidence references into review packets and retain reviewed service snapshots with reviewer details and comments. Give the next review a clear starting point.
What was reviewed, against which service version, and what still needs evidence?
Bring metering into governance
Relate metered usage and cost allocation to the service, team or business unit responsible. Use recorded activity alongside the service model and evidence to inform risk reviews.
Does the recorded activity match the service your team is governing?
Illustrative service · Customer support assistant
Make the human decision part of the flow.
An assistant drafts a response using approved support material. A person reviews exceptions before a response is sent. This example shows how to document the service; it is not an automated workflow integration.
01 · Intake
Customer request
Record the information entering the service and the support team responsible for it.
Control to consider: limit sensitive data.
02 · AI activity
Draft a response
Show the knowledge source, model provider and information crossing the vendor boundary.
Evidence to consider: approved source and vendor instructions.
03 · Human oversight
Review or escalate
Name the reviewer and document when a request needs escalation to the service owner.
Evidence to consider: an exercised exception procedure.
04 · Service review
Record the decision
Connect the reviewed flow, controls and evidence references to the next operating review.
Decision to consider: what must change before wider use?
A practical review trigger
If the model provider changes, revisit the vendor boundary, data controls, human review instructions and supporting evidence. The service owner coordinates the decision; Liquid Learn keeps its context reviewable.
A shared view across teams
Govern the operating decisions together.
Compliance & risk
Review obligations, connect controls and evidence, and examine gaps in the service you are assessing.
Operations
Clarify handoffs, exceptions and who owns the outcome when AI supports service delivery.
Technology
Make systems, data movements, metering and external dependencies visible to reviewers.
Regulatory tracking depends on configured sources and your organizational profile; metering depends on instrumented activity. Your team confirms legal applicability, implements controls and validates evidence. Liquid Learn supports that governance process; it does not certify compliance or automatically enforce controls in third-party systems.
AI Governance & Regulations
Understand what the next review needs.
Practical guides with dated official sources, current legal status and clear product limitations.
See how to connect an obligation to an AI service, accountable owner, control and evidence record. Explore how training requirements, completion records and certificates support your team’s governance review.
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